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Terms of Service

Updated September 28, 2026

What you get, how access works, and the responsibilities that come with using Reel Factory.

Who these terms cover

Reel Factory is sold by Umer Arif, acting personally in Lahore, Pakistan. Umer UGC is the product brand, not a separate legal entity. These terms cover this website, the downloadable toolkit, and repository delivery.

For product, order, or legal enquiries, email support@umerugc.com.

What you are purchasing

Reel Factory is a downloadable toolkit that runs on your computer, not a hosted video editor or a done-for-you editing service. It includes source code, a local renderer, 20 presets across 7 core overlay styles, an installable agent skill, and setup documentation.

You need your own Windows, macOS, or Linux computer, footage, product demos, and compatible local AI agent. Supply any logos you want to use in the logo-equation layouts; no third-party brand-logo files are included. Node.js 22+, Git, and FFmpeg are required; HDR hooks and demos need the zscale and tonemap filters. The bundled font and Twemoji images work across these systems. Footage, music, AI subscriptions, and third-party service fees are not included.

Price and payment

The current offer is $49 USD as a one-time purchase, not a recurring subscription. Review the final amount, including any taxes or fees, before paying. A later price change does not create an additional charge for an existing purchase.

Payments are processed through Whop under its Buyer Terms. Our website does not collect your full payment-card details.

GitHub access and delivery

After payment is verified, we send a one-time claim link to the email address associated with your purchase. Open it within seven days, sign in to the GitHub account that should receive access, and confirm that account. The purchase email and GitHub email do not need to match. We then send an invitation to the private customer repository. Accept it while signed into the confirmed account, then clone or download the toolkit.

Repository access is read-only. You can modify your local copy subject to the License, but cannot push changes to the customer repository. Returning from checkout or possessing a receipt alone is not proof of successful payment. If the claim email or invitation is delayed, check your access status and contact the seller with your purchase receipt instead of buying again.

License and your responsibilities

You receive permission to use the toolkit under the License, not ownership of its intellectual property. You may modify the toolkit locally and create finished reels for your own products and clients. Do not share repository access, redistribute the toolkit, or assume that purchased source code is open source.

You are responsible for having the rights to your b-roll, demos, music, fonts, and brand assets. Review every render and obtain any permissions required before publishing. Third-party platforms and services have their own terms. Examples and third-party logos do not imply endorsement.

Updates and support

Your purchase is intended to include future overlays and workflow improvements as they are released in the customer repository. There is no fixed release schedule or commitment to a particular future feature. Updates may require dependency or local configuration changes.

Setup documentation is included. Managed installation, custom development, content production, and guaranteed response times are not included unless separately agreed in writing.

Refunds and consumer rights

No change-of-mind refunds after repository access is provided, except where applicable law requires otherwise. Reel Factory is downloadable source code. Review the requirements, features, and license before purchasing. If access has not been provided, contact us to request cancellation. Report missing access, duplicate charges, defects, or content that is not as described so we can review the issue and provide any remedy required by law.

After an approved full refund, we will review and remove the refunded buyer’s future access to the private customer repository, subject to applicable rights and resolution of any dispute. A copy already downloaded cannot be recalled. Refunds do not automatically revoke access; we handle the repository change manually and verify the correct account.

Nothing here removes mandatory consumer rights, rights relating to defective or undelivered content, or applicable payment-dispute rights. For EU, EEA, and UK consumers, loss of a statutory withdrawal right for digital content requires the express consent and acknowledgment required by law. Repository access alone does not waive that right. Product or access issues should be raised with the seller through the Whop receipt; payment-processing issues can be raised with Whop.

Results and availability

Examples show the creator’s own results, not a promise of views, followers, signups, revenue, or similar outcomes. Overlay copy is creative content, not verified income. Results depend on your product, content, audience, and execution.

To the extent allowed by applicable law, the toolkit is provided as available, without a promise of uninterrupted or error-free operation. Keep backups and test changes before production use. Nothing in these terms excludes warranties or liability that cannot legally be excluded.

Material breach and termination

Umer Arif may terminate the purchaser's license to use the proprietary Toolkit and future repository access for a material breach of this license. Before termination, the purchaser will receive written notice identifying the breach and a reasonable opportunity to remedy it, subject to any additional notice or remedy required by applicable law. Termination will be confirmed in writing if the breach remains unremedied.

After termination takes effect, the purchaser must stop using the proprietary Toolkit, including downloaded or modified copies, and stop sharing or distributing it. Copies must be deleted, except copies required by law to be retained, which may not be used for any other purpose. Removing repository access alone does not delete local copies.

Termination does not retroactively withdraw rights in finished videos lawfully created before termination; those videos may continue to be used and delivered under the permissions originally granted, subject to third-party rights. Separate open-source licenses and mandatory consumer rights remain unaffected.

Termination does not transfer ownership of the Toolkit or erase obligations or claims that arose before termination. The proprietary source-code restrictions continue to apply, and either party may seek remedies available under applicable law.

Changes, access restrictions, and contact

This revision applies to purchases made on or after September 28, 2026, once it is published and made available before purchase. Earlier purchases remain governed by the terms applicable when purchased unless the purchaser expressly agrees to this revision. Downloading an update alone does not constitute that agreement. Checkouts already started under an earlier accepted version retain that version.

Material changes will be communicated when required before taking effect; they do not retroactively remove rights already purchased. Security incidents or unlawful use may require access restrictions, subject to applicable law and any notice required. A restriction on repository access is not, by itself, termination of the license to use a downloaded copy; license termination for a material breach follows the process above.

Contact Umer Arif at support@umerugc.com. Existing payment or order enquiries can be directed through the seller contact on a Whop receipt. The Privacy Policy explains website analytics and the handling of personal information.

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